Effective Date: September 24, 2025

This Shipping Policy explains how your orders are processed, shipped, and delivered.

1. Order Processing Time

• Orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Delivery Time :

We partner with reliable courier companies to deliver orders across India.

Estimated Delivery Times :

• Metro cities: 2–4 business days

• Tier 2 cities: 3–6 business days

• Rural/remote areas: 5–10 business days

Actual delivery time may vary based on:

• Location

• Courier delays

• Weather conditions

3. Shipping Charges :

• Shipping charges (if applicable) will be shown during checkout.

• Free shipping may be offered during promotions or above certain order values.

4. Order Tracking :

Once shipped, customers receive:

• A confirmation email/SMS

• Tracking number and courier details

• Tracking updates may take 12–24 hours to reflect.

5. Failed Delivery Attempts :

If the courier is unable to deliver:

• They will attempt delivery 2–3 times.

• If unsuccessful, the package may be returned to us.

• Re-shipping may require additional delivery charges.

6. Damaged or Missing Items :

If your package arrives damaged or items are missing:

• Report within 24–48 hours of delivery.

• Provide photos/videos as proof.

• We will assist with replacement or refund as per our policy.

7. International Shipping (For Imports/Exports)

International orders are handled separately.
For inquiries:

📞 +91 9880375262  | ✉️ exports@ihpiyengars.com

8. Contact for Shipping Support :

📞 +91 9535121181 | ✉️ contactus@ihpiyengars.com